Refund Policy

Thank you for shopping with RAPID REACH LLC. We want you to be fully satisfied with your purchase. Please read our refund policy below to understand how we handle returns and refunds.

1. Return Eligibility

We accept returns within 14 days of delivery for eligible items. To be eligible for a return, items must:

• Be unused, unwashed, and in original condition

• Include original packaging and tags

• Be accompanied by proof of purchase (order number or receipt)

Due to hygiene concerns, pampers (diapers) and opened baby care items are non-refundable and non-returnable unless defective or damaged.

2. Non-Returnable Items

The following items cannot be returned:

• Used or opened diapers

• Washed or worn baby clothing

• Items marked as final sale

• Gift cards

3. Damaged or Defective Products

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue at info@rapidreachllc.shop. We’ll make it right by offering a replacement, exchange, or refund.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.

Shipping costs are non-refundable unless the return is due to our error.

5. How to Start a Return

To initiate a return, please email us at:
📧 info@rapidreachllc.shop
Include your order number, reason for return, and any relevant photos (if applicable). Our team will guide you through the next steps.

6. Return Shipping

Customers are responsible for return shipping costs unless the item was incorrect or defective. We recommend using a trackable shipping service for your return, as we are not responsible for lost packages.

If you have any questions about our refund policy, feel free to contact us. We're here to help!

📍 RAPID REACH LLC
10408 N Campbell, Kansas City, MO 64155
📧 Email: info@rapidreachllc.shop